Effective July 26, 2026
The Claw Empire LLC (“The Claw Empire,” “we,” “our,” or “us”) builds and operates AI systems that run day-to-day operations for other businesses — answering messages, booking work, following up, and reporting back.
This policy covers this website and the services we provide directly. We also operate separate brands with their own policies: ClawNinja.ai, Shyne Marketing, and DojoNinja. Where one of those policies applies to something you signed up for, that policy governs it.
This site has no signup forms, no contact forms, and no advertising or analytics trackers. If you want to reach us, you email us — and then we have whatever you chose to put in that email.
Our web host keeps standard server logs, which include IP addresses and which pages were requested. We use those to keep the site up and secure, not to build a profile of you.
Doing this work usually means we hold keys to systems you already use — your booking software, inbox, social accounts, or phone number. We treat those as sensitive: access is limited to the people who need it, used only to build and run what you hired us for, and never used to look around for our own purposes.
You can revoke our access at any time, and when an engagement ends we remove the access we no longer need.
When our system talks to your customers, the information it handles — names, phone numbers, messages, appointments — belongs to you, not to us. We process it on your instructions to operate the service. We do not sell it, mine it for advertising, or use it to train models.
You are responsible for having the consent the law requires from your own customers before we message them on your behalf, and for telling them how their information is used. Ask us to export or delete that data and we will.
Our systems send content to third-party AI providers to generate responses, and we rely on providers for hosting, messaging, email, and payments. Each receives only what it needs to do its job.
We use business or enterprise tiers where the provider offers them, so content sent through our systems is not used to train that provider's public models. We will tell you which providers are involved in your setup if you ask.
The Claw Empire sends text messages only to people who have given us express consent — by becoming a client, requesting a demo, giving us a mobile number directly, or texting us first. We never buy phone numbers and we never text people who have not opted in.
If you opt in, you may receive:
Message frequency varies. Message and data rates may apply.
To stop receiving texts, reply STOP to any message. You will get one confirmation and then no further texts. Reply HELP for help, or email theclawdotcom@gmail.com.
We do not share mobile phone numbers or SMS consent with third parties or affiliates for their own marketing purposes. Your number goes only to the messaging providers that deliver our texts, and only so the message can reach you.
Mobile carriers are not liable for delayed or undelivered messages.
We email people who asked to hear from us or who are current clients. Every marketing email includes an unsubscribe link, and we honor opt-out requests promptly — always within 10 business days.
Unsubscribing from marketing does not stop service messages such as an invoice, a scheduling change, or a reply to something you asked about.
Credentials are stored in restricted locations, access is limited to the people who need it, and we use established providers for payments, messaging, and hosting. No method of storing or transmitting information is perfectly secure, so we cannot promise absolute security.
We keep client records for as long as you are a client and for a reasonable period afterward for our business and tax records. Working material we no longer need — credentials, exported data, conversation logs — is removed when an engagement ends. Ask us to delete something we are not required to keep and we will.
You may ask to see the information we hold about you, correct it, or delete it, and you may opt out of marketing texts or email at any time without affecting the service you receive. Email theclawdotcom@gmail.com and we will take care of it. We may need to verify who you are before acting on a request.
What we sell is for businesses, and this site is not directed at children. We do not knowingly collect personal information from anyone under 13. If you believe a child has given us information, contact us and we will delete it.
We may update this policy as our business changes or as the law does. The current version is always posted on this page with the date it took effect.
The Claw Empire LLC
Email: theclawdotcom@gmail.com
Based in: Florida, United States
For our current mailing address, email us and we will provide it.